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Abdulkadir Topal
Day Saturday
Room H.1301
Capacity 200
Start time 16:30
End time 17:15
Duration 00:45
Track Mozilla devroom

SUMO -- How Mozilla supports 400 Million users with 4 employees

This talk will be about how we support 400 Million users with 4 employees, by including our community contributors and giving them the right tools on hand.

It will give a high level overview of how support is handled by one big open source project, featuring our own tailormade software Kitsune, and covering the four pillars, written docs, public questions&answers, personal problem solving, and outreach.

Concurrent events:

When Event Track Where
16:00-16:45 Firefox 4: new features for users and developers Web Browsing Chavanne
16:00-16:50 I'm Going M.A.D. System Janson
16:00-17:00 Gentoo's RelEng and catalyst use CrossDistro H.1302
16:00-17:00 Lua meets BSD BSD AW1.126
16:00-17:00 DaVinci dm365 for home automation Embedded Lameere
16:00-17:45 LPI Exam 2 Certification Guillissen
16:20-16:35 Apache Etch: Efficient and feature-rich network services Lightning Talks Ferrer
16:20-16:50 GNU Network Security Labyrinth GNU H.2214
16:20-16:50 Mono C++ Interop Mono AW1.120
16:30-16:45 The My.Media.Lite Recommender System Library Data Analytics AW1.124
16:30-16:55 MySQL 5.5 Replication Enhancements: an overview MySQL & friends H.2213
16:30-17:00 What in the World Is This 'IcedTea-Web' Project? Free Java AW1.125
16:30-17:00 Model Checking the Linux Kernel ? CrossDistro H.1308
16:30-17:00 How to store Trust Security & hardware crypto AW1.105
16:30-17:00 XMPP and Federated Social Networking Jabber & XMPP AW1.121
16:30-17:15 Vala? Are you kidding me?? Crossdesktop H.1309
16:30-17:15 Latest progress of Simple WebKit and QuantumSTEP World of GNUstep AW1.117
16:40-16:55 Forban: a simple link-local opportunistic p2p free software Lightning Talks Ferrer
17:00-17:15 Sahi: automated cross-browser web testing Lightning Talks Ferrer
17:00-17:25 Seamless MySQL replication failover with Tungsten MySQL & friends H.2213
17:00-17:30 Power, Freedom, Software GNU H.2214
17:00-17:30 BOFH meets SystemTap: rootkits made trivial Security & hardware crypto AW1.105
17:00-17:30 Free Culture, Free Data - How we use Data to Drive at Wikipedia Data Analytics AW1.124
17:00-17:30 The Free JavaWS Implementation in IcedTea-Web Free Java AW1.125
17:00-17:40 Mono's new garbage collector Mono AW1.120
17:00-18:00 Towards the Comparative Analysis of Evolving Libre Software CrossDistro H.1308
17:00-18:00 BSD-Licensed Toolchain Status BSD AW1.126
17:00-18:00 Gentoo's Reform and Future CrossDistro H.1302
17:00-18:00 Milkymist : Pushing further the limits of electronics openness Embedded Lameere

Next (up to 3) talks in the same room (H.1301):

When Event Track
17:15-18:00 Analysing Crash Data, and How You Can Help. Mozilla