FOSDEM '08 is a free and non-commercial event organised by the community, for the community. Its goal is to provide Free and Open Source developers a place to meet.


Schedule: Project SUMO (Firefox Support)

David Tenser
Day Saturday
Room H.2214
Start time 17:30
End time 18:15
Duration 00:45
Event type Podium
Track Mozilla
Language English
Project SUMO (Firefox Support)

SUMO is short for, Mozilla's new user-to-user support channel for Firefox, consisting of an extensive knowledge base, a support forum, and the ability to ask questions directly to more experienced Firefox users in live chat sessions. This session covers the background of the project, as well as the recent progress and the plans for the future.

Since SUMO is a community-driven project, we really need your help! There are lots of things that can be done, such as writing articles, filing article requests, translating articles to your native language, answering questions in the forum, or helping users using live chat.